FAQ

Where do your snacks come from?

Our international snacks are made in countries like Japan, Korea, Mexico, Sweden and the UK. We buy them from US suppliers and importers, so they carry the English ingredient and allergen labels required for sale in the US.

Do you have allergen information?

Many snacks contain or are made alongside common allergens such as milk, peanuts, tree nuts, soy, wheat and eggs. Always read the label on the package before eating. If you have a severe allergy, please contact us before ordering.

How long does shipping take?

Most orders arrive 3 to 7 business days after they ship. See Shipping & Returns.

Why do some items sell out fast?

Limited and seasonal flavors are made in small runs. Join our list on the home page to hear about restocks first.

Will my chocolate melt?

We take care with heat-sensitive treats and may pause them in hot months. If anything arrives melted, we’ll make it right.

Do you do gift boxes or party orders?

Gift boxes are coming soon. For party or bulk orders, reach out on the contact page.