Help
Shipping & Returns
Where we ship
We currently ship within the United States only.
Processing and delivery
- Orders are usually processed within 1 to 3 business days.
- Most orders arrive 3 to 7 business days after they ship.
- Your snacks ship from US warehouses. If your order includes items from more than one warehouse, it may arrive in more than one package.
- You’ll get a tracking link by email once your order ships.
Heat and chocolate
Chocolate and some gummies can soften in hot weather. During warm months we may pause melt-prone items or ship them with extra protection. Bring packages inside as soon as they arrive.
Damaged, melted, wrong or missing items
If something arrives damaged, melted, incorrect or missing, email us within 7 days of delivery with your order number and a photo. We’ll send a replacement or a refund for the affected items.
Returns
Because our products are food, we can’t accept returns of opened or unopened items for change-of-mind reasons. Every order is still covered by the promise above.
Cancellations
Need to cancel? Contact us as soon as possible. We can cancel orders that haven’t been processed yet.
Questions
Reach us through the contact page.
